Legal
Privacy notice
This notice explains how Branch Base Change Advisory Pty Ltd handles personal information collected through panel-branchbase.click and client work.
Data controller
The data controller is Branch Base Change Advisory Pty Ltd, operating from Street: 23 Lapko Road; City: West Fitzgerald; State/province/area: Western Australia; Phone number: (08) 9027 3792; Zip code: 6337; Country calling code: +61; Country: Australia. Contact: hello@panel-branchbase.click.
Information we collect
We collect name, email address, organisation details, consultation preferences, approximate headcount, and message content when you use the contact form. During engagements we may receive staff role titles, site addresses, and contact details for project stakeholders that you supply.
Purpose
We use this information to respond to enquiries, prepare estimates, deliver change management consultations, invoice, and improve our website experience (where analytics cookies are accepted).
Retention
Enquiry records are retained for up to twenty-four months unless a client relationship begins. Engagement files are retained for seven years to meet accounting and professional record needs, then securely deleted or anonymised where feasible.
Your rights
You may request access to personal information we hold about you, correction of inaccurate data, or deletion where we are not required to retain it. Contact hello@panel-branchbase.click. We will respond within a reasonable period consistent with the Australian Privacy Principles.
International transfers
Our primary records are held in Australia. Some email or hosting providers may process data in other countries. Where that occurs, we seek providers with appropriate safeguards and contractual protections.
Security
We use access controls, secure transmission where available, and need-to-know limits within the advisory team. No method of storage is perfectly secure; please avoid sending sensitive health or payroll data via the website form.
Cookies
See our cookie notice for details on essential and analytics cookies and how to manage preferences.
Updates
We may revise this notice periodically. The current version is always published on this page.